Privacy Policy
Effective Date: November, 2024
At A1 Skin Clinic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, book appointments, or engage with our services.
1. INFORMATION WE COLLECT
1.1 Information You ProvidE
When you interact with A1 Skin Clinic, you may be asked to provide your full name.
- Full Name
- Contact Information (Phone number, Email address)
- Appointment Details (Preferred date, selected services)
- Payment Information (if applicable)
- Medical Information (relevant to your treatment)
1.2 Information Collected Automatically
When you interact with A1 Skin Clinic, you may be asked to provide the following personal information:
- Full Name
- Contact Information (Phone number, Email address)
- Appointment Details (Preferred date, selected services)
- Payment Information (if applicable)
- Medical Information (relevant to your treatment)
When you visit our website, certain information is automatically collected, including:
- Your IP address
- Browser type and operating system
- Pages you visit on our website
- How you interact with our website (e.g., clicks, scrolling, etc.)
We may also collect information through the use of cookies and similar technologies. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
A1 Skin Clinic uses the information we collect for the following purposes:
- To Provide Services: We use your personal information to schedule appointments, provide treatments, and communicate with you about your care.
- To Improve Our Website: We analyze how users interact with our website to enhance the user experience and improve functionality.
- To Communicate with You: We may send you promotional emails, newsletters, or appointment reminders. You can opt out of marketing communications at any time.
- For Legal Obligations: We may process your personal data to comply with legal requirements.
3. How We Protect Your Information
We take the security of your personal information seriously. A1 Skin Clinic implements a variety of security measures, including:
- SSL Encryption: All data transmitted via our website is encrypted using Secure Sockets Layer (SSL) technology.
- Data Access Controls: Only authorized personnel have access to personal information, and this access is strictly limited to necessary business purposes.
- Regular Security Audits: We regularly review and update our security protocols to ensure your data is protected.
4. Sharing Your Information
A1 Skin Clinic does not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners to assist in delivering services, including:
• Service Providers: Third-party vendors (such as payment processors or email service providers) who help us operate our clinic and website.
• Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests.
5. Your Rights
As a user of A1 Skin Clinic, you have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccuracies in your personal data.
- Deletion: You have the right to request that we delete your personal information, subject to legal obligations.
- Data Portability: You can request that your personal data be transferred to another service provider.
- Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by following the instructions in the email or contacting us directly.
6. Retention of Data
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. This includes complying with legal obligations and resolving any disputes.
7. Cookies and Tracking Technologies
A1 Skin Clinic uses cookies to improve your browsing experience and to analyze website traffic. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, but this may impact the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
A1 Skin Clinic reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website, with the effective date clearly indicated.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
- 60 Major Road, Fawkner VIC 3060
- info@A1skinclinic.com.au
- 1300 217 546
- Mon to Fri 9:00am to 5:00pm